At Flowers West Heath, we are dedicated to ensuring our customers enjoy the best possible shopping experience when ordering flowers online. To achieve this, our website uses cookies – small text files stored on your device that enable our site to remember your preferences, track usage, and deliver tailored content. This Cookie Policy outlines the types of cookies we use, why we use them, and how you can manage your preferences.
Cookies are small data files placed on your computer or mobile device when you visit most websites. They serve a variety of purposes, such as enabling website functionality, storing your preferences, and helping website owners understand how visitors interact with their site. Cookies can be classified as 'session' cookies, which are deleted when you close your browser, or 'persistent' cookies, which remain for a set period of time. Flowers West Heath uses both session and persistent cookies to optimise your browsing experience while shopping for bouquets and gifts online.
To deliver a seamless and enjoyable online shopping experience, Flowers West Heath uses the following categories of cookies:
These cookies are necessary for the core functionality of our website. Essential cookies allow you to browse the site, add products to your basket, and complete purchases securely. Without these cookies, services that you have requested, such as online ordering and secure account logins, would not be possible. Disabling essential cookies may impact your ability to shop from Flowers West Heath online.
Analytics cookies help us understand how visitors interact with our website. They collect information such as pages visited, time spent on specific pages, and any error messages encountered. This data is anonymised and aggregated, allowing us to analyse usage patterns and improve the functionality and performance of our online flower shop. By using analytics cookies, Flowers West Heath can tailor our offerings to better meet customer needs and preferences.
Marketing cookies enable us to provide you with relevant promotions and personalised advertising based on your browsing and purchasing behaviour. These cookies remember your interactions with our website and may be used by Flowers West Heath to display targeted offers and campaigns as you browse the web. Marketing cookies help ensure that you see content and promotions most relevant to your interests in flowers and related gifts.
You have the right to choose whether or not to accept certain cookies. When you first visit the Flowers West Heath website, you are given the option to manage your cookie preferences, allowing you to accept or decline non-essential cookies (such as analytics and marketing cookies). Essential cookies are required for the website's basic operation and cannot be disabled using our preference centre.
Most web browsers also allow you to control cookies through their settings, where you can block or delete cookies from specific websites. Please note that disabling cookies entirely may impact the functionality of our site, affecting your experience when ordering flowers online, viewing product recommendations, or saving your shopping preferences.
At Flowers West Heath, we continuously strive to make your online flower shopping experience smoother, more efficient, and more personalised. By using cookies, we can remember your preferences, streamline the ordering process, and keep you informed about exclusive deals and floral arrangements suited to your tastes. Your privacy and online safety are important to us, and we are committed to providing clear information about how cookies are used on our site.
This Cookie Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our use of cookies.
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